Questions about the products
1. Which materials are used for the toys?
All products meet the European Toy Directive. The children's watchmen and night lights are mainly made of silicone and are BPA-free (non-toxic). The musical instruments are made of sustainable wood, namely from pine and beech wood (both fast-growing trees). Our products are also made from raw materials that have been legally obtained and the products are manufactured child labor -free and produced socially responsible.
2. Can I reorder a separate remote control for the animal night light?
Yes, you can now! You can find the universal remote controls in the webshop between the animal night lights.
3. Are the silicone cover from the children's weakers and/or the night lights washable?
Yes, the silicone cover is washed by hand. You can clean the surface by means of a damp cloth. However, the silicone covers are not suitable for putting in the (vascular) washing machine.
4. How do I maintain my toys?
Do not immerse the toys in water. Use a damp, soft cloth to clean the toys. Do not use cleaning agents. Do not leave the toys outside or in a damp room. Keep the toys away from heat sources and do not expose it to direct sunlight for a longer period of time. The materials used are safe and tested according to the latest European guidelines. Regularly check the toys for wear and any damage. Do not use the toys if it is damaged. If you take the above advice into account, you are guaranteed to enjoy your toys for years.
5. What falls under the warranty?
Our products have a six -month warranty. Production and design errors fall under this warranty. The warranty does not apply if the product is worn or damaged by use, for example when the product has fallen, or if you have lost parts of an item. If you want to use the warranty, send a message via the contact form or via e-mail firstname.lastname@example.org. State the order number, the order date, your name, description of the defect and a photo of the defect. If the product was not purchased through our web store, we request that you go back to the (online) store where you ordered it.
6. What is the minimum age for your products?
For our products we recommend an age from 3 years and older. Some products (such as the night lights) could already be used at a younger age, but we recommend small parts (such as the charging cable and the remote control) from 3 years.
7. What makes your night lights different from comparable night lights?
Sometimes there are night lights online that can look like the gift night lights. However, the gift night lights are larger in size, more designed, have a larger battery and do not fall over during charging. In addition, the gifts are supplied with remote control and multiple light functions. All in all of better quality, which gives your child more and long -term pleasure.
8. What colors do the children's weakers have?
The bear and rabbit children's alarm clock are both white/transparent in color. The different colors on the images are the RGB colors of the alarm clock in night lamp mode.
9. How large are the musical instruments?
The wooden musical instruments set is specially made for (small) children and fall under the category: toy instruments. The dimensions are also displayed (for illustration) in an image on the product page.
10. How do you actually pronounce gifts?
As in ka-doing. Just think of kaboing, as if you are giving a little on something and springs the object back.